客户服务 金融和法律 酒店服务业 IT 品牌 电子商务 保健 航空公司 物联网 教育 政府 保险

聊天机器人 自然语言处理 机器人流程自动化 文本到语音转换 语音转文本 WhatsApp 插件 频道/渠道

博客 新闻 公告 媒体工具包 GDPR 视频课程

Using Prior Responses in your bot's conversation - snatchbot.me

新闻 22/11/2017

To make a sophisticated chatbot, you will want the bot’s conversation to make reference to the answers it has received from the user chatting to it. For example, you might well want to ask for the name of the person using the chatbot and then use that name in the conversation from time to time. The input of the user from earlier in the conversation we term a prior response. You can utilize the user’s prior responses (and extracted data from the conversation) in a later interaction. This is particularly useful for giving the user a chance to confirm information. The way to do this is to insert a short command inside of square brackets [ ].